Eden Senior Care, founded in 2016, is a growing Healthcare Management company focused on managing and operating Skilled Nursing, Rehabilitation, and Assisted Living communities in the Midwest. Our mission with each community is to support their success by providing strong leadership, corporate support, and the resources and tools to realize their goals. Eden Senior Care promotes and encourages the success of each of its employees and values the individual experience of its guests and their families.
Whispering Pines Nursing and Rehab, a well-established and a trusted provider in the skilled nursing space in Ripon, WI, and a proud member of the Eden Senior Care Network, is looking for a Medical Records/Health Unit Coordinator.
Position: Medical Records/Health Unit Coordinator
Pay: $20 to $24 / hourly
Position Overview:
We are seeking a detail-oriented and highly organized Health Unit Coordinator / Medical Records Clerk to support both medical records management and unit coordination functions. This role requires strong administrative, communication, and computer skills, with the ability to handle more advanced responsibilities within a healthcare setting.
Key Responsibilities
Medical Records & Documentation:
Maintain medical records in compliance with state and federal guidelines
Accurately scan and upload resident records into EMR and physical charts
Review documents for completeness, accuracy, and proper filing
Record and maintain resident identification data (charts, wristbands, ID cards, etc.)
Ensure strict confidentiality of all resident information (HIPAA compliance)
Report any suspected or known confidentiality breaches
Administrative & Coordination Duties:
Answer and direct phone calls, take messages as needed
Collect, file, and manage documents, correspondence, and records
Maintain the nursing station in a clean and organized manner
Direct visitors to appropriate areas within the facility
Order and maintain office and department supplies
Unit Support & Communication:
Communicate professionally with physicians, residents, families, and staff
Assist nursing team with documentation and medical records processing
Keep staff and families informed of resident appointments
Arrange resident appointments and coordinate transportation
Prepare necessary paperwork for appointments, discharges, and transfers (including ER visits)
Assist with resident transfers, including coordination and documentation
Additional Responsibilities:
Forward diet orders/changes to the Director of Food Services
Attend facility meetings (Infection Control, QA, Policy, etc.) as required
Assist in preparing reports related to nursing services and activities
Support interdepartmental communication and collaboration
Perform other duties as assigned
Qualifications:
Strong computer skills (EMR, Microsoft Office, email, document uploading)
Excellent attention to detail and accuracy in typing/spelling
Strong organizational and multitasking skills
Effective communication skills across all levels
Ability to work independently and as part of a team
Experience in medical records, healthcare administration, or similar role preferred
Experience Requirements:
Long-term care experience: 1 year (Preferred)
Medical records/Records management experience: 1 year (Required – Non-negotiable)
Medical terminology knowledge: 1 year (Required – Non-negotiable)
Experience with EMR systems, scanning, and document uploading: (Required – Non-negotiable)
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